Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It contains in-depth information about all the operations that you can perform on that particular page. Each popup appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive library of tutorial video clips describing how to work with our Control Panel. They're created for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't discover the solution you searching for, have a look at our extensive FAQ section, which includes questions asked by actual people and offers practical solutions. We regulary "revamp" our FAQ database with new questions & answers in an attempt to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the solution you need in the FAQ database either, you can get in touch with our fantastic team of technical support engineers available 24/7 and eager to assist you with any issue. Each support ticket you submit will be answered in less than sixty minutes (the average trouble ticket response time is only twenty minutes), so you will not have to wait a long time to get an answer to your question.